Pricing & Cancellations

Chiropractic Care (including Rehab)

New Patient Consultation

£65

If you are a new patient, this is the appointment type to book. It will last up to 60 minutes and includes a thorough case history taking, review of your medical history, physical examination, a report of our findings and recommendations, and will often include a first treatment too (depending on the findings of our assessment and your preferences).

Follow-up appointment

£40

Follow-up appointments are 15-20 minutes long. They typically feature treatment and/or rehab and are used to provide you with ongoing care beyond the initial consultation.

Additional Complaint

£50

This appointment type is for patients who have already had an initial consultation with us. In this 45-minute appointment we cover any new complaints you may have developed that you would like us to look at.

Renewed Patient

£50

If you're already a registered patient with us, but it's been over one calendar year since we last saw you, this is the appointment type you need to book before we can continue your care.

In this 45-minute appointment we'll need to reassess you, simply because so much can change in a year - medical conditions, surgeries, medications and more.

This appointment type typically includes treatment (depending upon both clinical suitability/indication and your preferences).

Shockwave Therapy

Radial shockwave

See our radial shockwave page for more information about this therapy.

Single initial taster session (add-on cost to existing appointment)

£30

Single radial shockwave session (dedicated 15-minute appointment)

£40

3-part radial shockwave package (three dedicated 15-minute appointments)

£110

Focused shockwave packages

See our focused shockwave page for more information about this therapy.

Package options are designed to support effective treatment while reducing the need for unnecessary additional appointments, all while maximising value.

All packages include:

10% discount on initial diagnostic ultrasound scan
Scan written report
Initial supervised rehabilitation session
Personalised rehab exercise plan

Single region, 4-part shockwave package

£369

Single region, 5-part shockwave package

£459

Double region, 4-part shockwave package

£559

Double region, 5-part shockwave package

£699

Single focused shockwave treatment

£99

A single focused shockwave therapy session (non-packaged)

Ultrasound Scanning

Ultrasound scans

A standalone ultrasound appointment includes a case history review, physical examination and scan, plus a detailed written report. If you are referred from another clinic, we will also send a copy of your report to your referrer.

Please ensure your referring clinician contacts us before placing your booking.

Shoulder - £200
Elbow & Arm - £100
Wrist - £100
Hand - £100
Thigh (quadriceps or hamstring) - £200
Knee & Lower Leg - £100

Calf & Rear Ankle - £100
Ankle (front/sides) - £150
Foot - £100

Hip - £100

Ultrasound Scanning - Self Referral

New Patient Consultation (£65) + individual scan tariff (see above)

If you are not being formally referred to us from another healthcare professional, we will always begin your scanning journey with a New Patient Consultation to assess your condition and determine whether an ultrasound scan is clinically appropriate. Please book under ‘New Patient Consultation’ rather than ‘Ultrasound Scan’.

If an ultrasound scan is indicated, the ultrasound fee will be payable in addition to the basic appointment fee. Please see the above price list for ultrasound prices.

Bookings & Cancellations policy

Bookings & Cancellations Policy

At Tenby Health, we value your time and always do our best to run on schedule. In return, we kindly ask that you help us respect our team’s time and the time of other patients by following our booking and cancellation policies.

Bookings

Pre-payment required:
All appointments must be prepaid at the time of booking.

In-clinic payments:
Card or cash payments can only be taken during a scheduled appointment.
We cannot accept walk-in payments outside of appointment times.

Appointment-only clinic:
We do not accept walk-ins - all visits must be booked in advance.

Cancellations

If you need to cancel or reschedule, please give at least 48 hours’ notice so we can offer your slot to another patient.

Easy cancellation: Use the link in your booking confirmation email to cancel quickly and securely.

Follow-up appointments: The full appointment fee will be charged for late cancellations or missed appointments.

New Patient Consultations, Ultrasound Scans and Shockwave Sessions:
Prepaid appointments are non-refundable if cancelled or rescheduled with less than 48 hours’ notice.

Goodwill Rescheduling for Late Cancellations

We understand that life happens, and sometimes emergencies arise.

For cancellations made within the 48-hour notice period, we offer a one-time goodwill option to reschedule without losing your payment, provided that:

1. The new appointment is booked to take place within 7 days of the original date.

2. No further rescheduling is permitted for that appointment.

3. No refunds can be issued for that appointment if it is cancelled.

If you have ongoing circumstances that may regularly affect your ability to attend appointments, please speak to us! We’ll always do our very best to help accommodate you through difficult times.

Book Your Appointment Today

Ready to take the first step towards better health? Book your appointment with Tenby Health today and start your journey towards a healthier, happier you.

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