
Shoulder pain can make even simple everyday tasks difficult. Reaching into a cupboard, fastening a seatbelt, putting on a coat or getting comfortable in bed can all become painful.
At Tenby Health, we focus on understanding why your shoulder hurts before recommending treatment. Because effective treatment starts with understanding the most likely cause of your pain .
We take an assessment-led approach. Every appointment begins with understanding your symptoms and identifying the most likely cause of your pain. Depending on your symptoms, this may involve a detailed clinical assessment, diagnostic ultrasound where appropriate, and a clear explanation of your diagnosis and treatment options.
Rotator cuff-related shoulder pain
Changes or irritation affecting the tendons around the shoulder. These problems are common and often respond well to appropriately graded rehabilitation.
Subacromial bursal irritation
Irritation or swelling of the bursa that helps the shoulder move smoothly. This commonly occurs alongside rotator cuff problems.
Calcific tendinopathy
Calcium deposits within one or more rotator cuff tendons. These may cause significant pain and restricted movement, although some deposits cause no symptoms. Focused shockwave therapy may be considered in appropriate cases where symptoms persist.
Frozen shoulder
A condition causing progressive pain, stiffness and substantial restriction of shoulder movement. Recovery can take many months and sometimes longer.
Rotator cuff tears
Partial- or full-thickness tears affecting one or more rotator cuff tendons. Their importance depends on your symptoms, strength, function and how the injury developed.
Shoulder arthritis
Changes affecting one or more shoulder joints that may contribute to pain, stiffness and reduced movement.
Pain referred from the neck
Problems affecting the neck can produce pain around the shoulder or upper arm. Assessment helps determine whether symptoms are most likely coming from the shoulder, the neck, or both.
Your assessment begins with a detailed case history and physical examination. We then follow a structured diagnostic pathway:
Not everyone with shoulder pain needs an ultrasound. If imaging is likely to provide useful diagnostic information, we can usually perform it during your appointment.
Treatment depends on your diagnosis and may include:
If shoulder pain is affecting your daily life, the most important first step is an accurate assessment.
Book a new patient consultation (£65) and your clinician will assess you thoroughly, explain clearly what is causing your symptoms and discuss all your options.
If a diagnostic ultrasound scan is appropriate, it can usually be carried out in the same appointment for an additional fee of £200. All scans include comprehensive medical written reports for your own medical records.
Most people leave their first appointment with a clearer understanding of the likely cause of their symptoms and a personalised plan for moving forward.
No. You can self-refer directly to Tenby Health. We also welcome ultrasound referrals from GPs and other registered healthcare professionals, including physiotherapists, osteopaths, podiatrists and chiropractors.
Not always. Your clinician will assess whether diagnostic ultrasound is appropriate during your consultation. If it is, the scan can usually be carried out in the same appointment. Ultrasound is particularly useful for assessing the rotator cuff, long-head biceps tendon and subacromial-subdeltoid bursa, but it does not always assess every possible cause of shoulder pain. MRI, X-ray or specialist assessment may sometimes be more appropriate.
Not usually as a first step. Ultrasound provides detailed assessment of many common shoulder tendon and bursal problems. If MRI is indicated based on your symptoms or examination findings, we will provide a written referral explaining why MRI is appropriate, which you can discuss with your GP.
This depends on the cause of your pain. Your clinician will advise on which activities are safe to continue and which to modify. In many cases, appropriate exercise is part of the treatment rather than something to avoid.
This varies depending on the cause and how long symptoms have been present. Your clinician will give you a realistic indication at your first appointment and review progress as you go.
A new patient consultation costs £65. If diagnostic ultrasound is appropriate, it can usually be carried out during the same appointment for an additional £200.
Yes. We accept referrals from appropriately qualified and registered healthcare professionals, including medical doctors, physiotherapists, osteopaths, chiropractors and podiatrists.
For patients referred directly for an ultrasound scan, the cost is £200 and a separate consultation is not required. We must receive the completed written referral before the appointment can be booked.
Please contact us before making a referral, as the referring clinician will need to complete our ultrasound referral form.